Experiencing financial difficulties or need additional support?

Sometimes, we could all do with a little extra support. If your circumstances have changed, please let us know.

Can’t find the answer?

Get in touch our, team are here to help.

Email
Email us

We aim respond within 2 working days.

Contact Savings
Speak to us

We’re open 9:00am to 5:00pm, Monday to Friday.

Writing
Write to us

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Helpful advice and support

We’ll do everything we can to support. But you may also wish to get free, independent help or advice from one of the following organisations.

Citizens Advice Logo
Citizens Advice

A national charity with a network of local charities. They offer confidential advice, on a range of topics, for free.

Money Helper
Money Helper

Backed by the government and free to use, MoneyHelper offer support on money and pensions queries and concerns.

Step Change Direct
StepChange Debt Charity

The UK's leading debt advice charity. They provide advice and support to help you achieve long-term financial control.

Businessdebtline
Business Debt Line

A free advice service for the self-employed and small business in England, Scotland and Wales who are struggling with business debt.

Takefive
Take Five

A national campaign offering straight-forward, impartial advice that helps prevent email, phone based and online fraud.

Mind
Mind

A mental health charity that aims to provide both awareness about mental health and support to those who are experiencing problems.

Crusecare
Cruse Bereavement Care

The UK's largest bereavement charity, which provide free care and bereavement counselling to those suffering from grief.

Need more help?

Visit our savings help and support section for more useful information, guides, support and FAQs.