Got a question? Get in touch, we’re here to help
Freepost VIDA SAVINGS
There’s no need for a stamp, you can write to us using our freepost address.
Experiencing financial difficulties?
Experiencing financial difficulties?
Sometimes, we could all do with a little extra support. We’re here to help when things haven’t gone according to plan. If your circumstances have changed, please let us know. See our useful page for further resources and support.
How we can helpStill have a question?
Are you a journalist or from the media and looking to get in touch with our Press Office? You can email us here:
Need to make a complaint?
At Vida Savings we always aim to provide a first-class service and are committed to the highest standards of customer care. We don’t always get things right first time. If you are not completely happy with our service, we would like to hear about it.
We promise to deal with your complaint promptly and fairly and to investigate all issues raised by you.
We are an online bank, so we don’t have any branches, if you’re visiting our Head Office for a meeting, our address is:
Our Head Office
1 Battle Bridge Lane
London
SE1 2HP
You can write to us at Freepost VIDA SAVINGS. There’s no need for a stamp this is a freepost address.
Can’t find the contact details you’re looking for on this page? Get in touch with our friendly Customer Service team, they’ll be more than happy to help you.